1. Acceptance of Terms:
By using Rail Coach Restaurant's website and placing food orders through our platform, you agree to abide by these Terms and Conditions.
2. Food Orders:
a. All food orders are subject to availability.
b. Prices are inclusive of applicable taxes.
c. Once an order is placed, changes or cancellations may not be possible.
3. Delivery:
a. Delivery times are estimates and may vary based on location and circumstances beyond our control.
b. Rail Coach Restaurant is not responsible for delays caused by unforeseen events.
4. Refunds and Returns:
a. Refunds will be issued for orders cancelled due to unavailability.
b. Please inspect your order upon delivery. If you have concerns, contact us within a reasonable timeframe.
5. Privacy:
a. We collect personal information for order processing and may use it for marketing purposes with your consent.
b. We do not share your information with third parties without your explicit consent.
6. Limitation of Liability:
Rail Coach Restaurant is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
7. Governing Law:
These Terms and Conditions are governed by and construed in accordance with the laws of India.
8. Return Policy:
Eligibility:
a. Items eligible for return include damaged or incorrect orders.
Return Process:
a. Contact us at info@achalrestaurant.com or +91-82358 60080 to initiate the return process.
b. Ship the item back to us in its original packaging.
Refunds:
a. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
b. Refunds will be processed within a reasonable timeframe to the original payment method.